FAQs
Here you’ll find answers to the most common questions about our product, shipping, returns, and support. If you need further assistance, feel free to contact us.
📦 Shipping & Delivery
Q: Where do you ship to?
A: We currently ship worldwide.
Q: How long does shipping take?
-A: Processing takes 1-3 business days. Delivery usually takes 7–14 business days depending on your location.
Q: Will I receive a tracking number?
A: Yes. Once your order is shipped, you’ll receive a tracking number by email.
💳 Orders & Payment
Q: What payment methods do you accept?
A: We accept major credit/debit cards and other secure payment methods available at checkout.
Q: Can I change or cancel my order?
A: If your order has not yet been processed, please contact us as soon as possible and we’ll do our best to assist.
🔄 Returns & Refunds
Q: What is your return policy?
A: We offer a 14-day return policy. If you’re not satisfied, contact us and we’ll help you with the return process.
Q: What if my product arrives damaged or defective?
A: If your item arrives damaged, contact us with photos and we’ll replace it or issue a refund.
🧠 Product Questions
Since your product is related to posture and ergonomics, how can you use?
Q: Who is this product for?
A: It’s designed for anyone who wants to improve posture, reduce strain, and build healthier daily habits.
Q: How do I use the product?
A: Simply use it as directed during your daily routine. It gently reminds you to maintain better posture.
Q: How long until I see results?
A: Many customers notice improved awareness within days. Long-term results depend on consistent use.
📞 Support
Q: How can I contact you?
A: You can reach us anytime at highlevelproducts2024@gmail.com and we’ll respond within 24 hours.